We collect information that alone or in combination with other information in our possession could be used to identify you (“Personal Data”) as follows:
Personal Data You Provide: We collect Personal Data when you register for and use the Service, contact us with inquiries or otherwise communicate with us. The Personal Data collected during these interactions may vary based on what you choose to share with us, but it may include your name, email address, user name, password, phone number, address, country and state of residence, shipping information, information provided to create a Mokcha profile (which may include profile pictures, gender, links to promotional content, and a personal description), Campaign listing information, and any messages and requests for customer support sent through the Service.
You can also access the Service using your credentials with third party social media services (“Social Media Services”). If you choose to do so, we will collect your access credentials and additional information made available to us based on your settings with the relevant Social Media Service.
Personal Data We Collect Through Our Social Media Pages: Mokcha maintains pages on Social Media (“Social Media Pages”). When you interact with our Social Media Pages, we will collect Personal Data that you elect to provide to us, such as your contact details. In addition, the companies that host our Social Media Pages may provide us with aggregate information and analytics regarding the use of our Social Media Pages.
Personal Data We Receive Automatically From Your Use of the Service: When you visit, use and interact with the Service, we may receive certain information about your visit, use or interactions. For example, we may monitor the number of people that visit the Service, peak hours of visits, which page(s) are visited, the domains our visitors come from (e.g., google.com, yahoo.com, etc.), and which browsers people use to access the Service (e.g., Firefox, Microsoft Internet Explorer, etc.), broad geographical information, and navigation pattern. In particular, the following information is created and automatically logged in our systems:
Log data: Information that your browser automatically sends whenever you visit the Site (“log data”). Log data includes your Internet Protocol address, browser type and settings, the dates and times you access the Site, and how you interacted with the Site (pages or content viewed, searches for Influencers/campaigns, hires, earnings, and other actions taken on the Site).
Device information: Includes name or type of the device, device ID, operating system, the browser you are using, Information collected may depend on the type of device you use and its settings.
Usage Information: We collect information about how you use our Sites, such as the types of content that you view or engage with, the features you use, the actions you take (such as links clicked or search terms entered), interactions with other users, and the time, frequency and duration of your activities.
Your Choices. On most web browsers, you will find a “help” section on the toolbar. Please refer to this section for information on how to receive a notification when you are receiving a new cookie and how to turn cookies off. Please see the links below for guidance on how to modify your web browser’s settings on the most popular browsers:
Please note that if you limit the ability of websites to set cookies, you may be unable to access certain parts of the Site and you may not be able to benefit from the full functionality of the Site.
If you access the Site on your mobile device, you may not be able to control tracking technologies through the settings.
We may use Personal Data for the following purposes:
To provide the Service and connect Influencers and Brand Advertisers to create promotional media content;
To provide customer service and respond to your inquiries, comments, feedback or questions;
To help resolve disputes between Influencers and Brand Advertisers;
To send you service or support messages, updates, security alerts, and account notifications;
To administer referral programs, rewards, surveys, sweepstakes, contests, or other promotional activities or events sponsored or managed by Mokcha or its third-party partners;
To personalize and customize the Brand Advertiser and Influencer experience (such as making campaign suggestions, suggesting pricing, matching, and ranking Influencers);
To invite you to events and relevant opportunities;
To research and analyze how you interact with our Service;
To maintain and improve the content and functionality of the Service;
To develop new products and services;
To prevent fraud, criminal activity, or misuses of our Service, and to ensure the security of our IT systems, architecture and networks; and
To comply with legal obligations and legal process and to protect our rights, privacy, safety or property, and/or that of our affiliates, you or other third parties.
Marketing. We may use your Personal Data to contact you to tell you about products or services we believe may be of interest to you. For instance, if you elect to provide your email or telephone number, we may use that information to send you special offers. You may opt-out of receiving emails by following the instructions contained in each promotional email we send you. You can also control the marketing emails and/or text messages you receive by updating your settings through your account. In addition, if at any time you do not wish to receive future marketing communications, you may contact us. If you unsubscribe from our marketing lists, you will no longer receive marketing communications but we will continue to contact you regarding the management of your account, other administrative matters, and to respond to your requests.
In certain circumstances we may share your Personal Data with third parties without further notice to you unless required by the law, as set forth below:
Vendors and Service Providers: To assist us in meeting business operations needs and to perform certain services and functions, we may share Personal Data with vendors and service providers, including providers of hosting services, email communication software and email newsletter services, advertising and marketing services, payment processors, customer relationship management and customer support services, and web analytics services. Pursuant to our instructions, these parties will access, process or store Personal Data in the course of performing their duties to us.
Business Transfers: If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of all or a portion of our assets, or transition of service to another provider, your Personal Data and other information may be shared in the diligence process with counterparties and others assisting with the transaction and transferred to a successor or affiliate as part of that transaction along with other assets.
Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, including to meet national security or law enforcement requirements, (ii) protect and defend our rights or property, (iii) prevent fraud, (iv) act in urgent circumstances to protect the personal safety of users of the Services, or the public, or (v) protect against legal liability.
When a Brand Advertiser creates a campaign, the name of the Brand Advertiser, the campaign budget, and other information made available by the Brand Advertiser will be disclosed to Influencers.
When an Influencer submits a proposal, certain information about the Influencer is shared with Brand Advertisers, including the Influencer’s profile, full name, rate, listener data, channel(s), episodes, vertical information (i.e., news, health, sports, beauty, lifestyle, etc), and other information Influencers agree to make available will be disclosed to Brand Advertisers.
Please log in to your account or contact us if you need to change or correct your Personal Data.
Our Service is not directed to children who are under the age of 13. Mokcha does not knowingly collect Personal Data from children under the age of 13. If you have reason to believe that a child under the age of 13 has provided Personal Data to Mokcha through the Service please contact us and we will endeavor to delete that information from our databases.
You use the Service at your own risk. We implement commercially reasonable technical, administrative, and organizational measures to protect Personal Data both online and offline from loss, misuse, and unauthorized access, disclosure, alteration or destruction. However, no Internet or e-mail transmission is ever fully secure or error-free. In particular, e-mail sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via the Service or e-mail. Please keep this in mind when disclosing any Personal Data to Mokcha via the Internet. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Service, or third-party websites.
By using our Service, you understand and acknowledge that your Personal Data will be transferred from your location to the facilities and servers of Balance in the United States
In certain circumstances providing Personal Data is optional. However, if you choose not to provide Personal Data that is needed to use some features of our Services, you may be unable to use those features. You can also contact us to ask us to update or correct your Personal Data.